Privacy Policy

We care about your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use New Moms Forum.

1. Who We Are

New Moms Forum is operated by an Australian-based publisher and community manager. Our goal is to create a supportive and respectful space for new mothers around the world.

2. What Information We Collect

We may collect the following types of personal information when you use the forum:

  • Your name or username
  • Email address
  • IP address and device/browser type
  • Profile information you choose to share (e.g. due date, child’s age)
  • Posts, comments and messages you submit to the forum
  • Any data provided when contacting us directly (e.g. support requests)

3. How We Use Your Information

We use the information you provide to:

  • Operate and personalise your experience on the forum
  • Moderate posts and keep the space safe
  • Respond to enquiries or support requests
  • Send occasional updates (if you’ve opted in)
  • Monitor forum usage and improve the site

4. Cookies and Analytics

We use cookies (small text files stored on your device) to help personalise content, remember your preferences, and analyse site traffic. We may also use trusted third-party services like Google Analytics to understand how people use the site.

You can control cookies through your browser settings at any time.

5. Who Can See Your Information

Forum posts are public by default and can be seen by anyone visiting the site. Please don’t share anything you wouldn’t be comfortable having seen publicly.

Your email address and private messages are never shared publicly.

6. Sharing With Third Parties

We do not sell or rent your personal information. We may share limited data with trusted service providers who help us operate the website (e.g. email services, web hosting, analytics). These providers are only allowed to use your data to help us run the site and must keep it secure.

7. Where Your Data Is Stored

Your information may be stored on secure servers located in Australia or internationally (e.g. if using a cloud-based service). We take reasonable steps to ensure your data is protected wherever it’s stored.

8. International Users

If you’re visiting from outside Australia, you understand and agree that your data may be transferred to and stored in Australia or other countries. By using the site, you consent to this transfer and to the processing of your data under Australian law.

9. Children’s Privacy

New Moms Forum is intended for users aged 13 and over. We do not knowingly collect personal data from children under 13. If we learn that someone under 13 has registered, we will take steps to delete the account.

10. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Request that we delete your account and associated data
  • Unsubscribe from emails (via the unsubscribe link)

To make any of these requests, please contact us using the details below.

11. How to Contact Us

If you have questions about this Privacy Policy or would like to request changes to your data, you can contact us via our Contact Page.

12. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we’ll notify you via the forum or email (if you’re subscribed). Please check back occasionally to stay up to date.

Last updated: 15 May 2025

13. Photos and Media Uploads

If you upload images to the forum, we recommend removing any embedded location data (EXIF GPS) before uploading. Visitors to the website may be able to download and extract location data from posted images.

14. Embedded Content from Other Websites

Some posts or pages may include embedded content (such as YouTube videos, social posts, or articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website directly. These sites may collect data about you, use cookies, and monitor your interaction with that content – especially if you are logged into those services.

15. Comments and Gravatar

When you leave a comment, we collect the data shown in the comment form, along with your IP address and browser user agent to help detect spam. If you use the Gravatar service, an anonymized hash of your email address may be provided to Gravatar to display your profile picture. You can view their privacy policy at automattic.com/privacy.

16. Password Resets

If you request a password reset, your IP address may be included in the reset email for security purposes.

17. Logging In with Social Accounts

New Moms Forum may give you the option to register and log in using your accounts from services like Google, Facebook, LinkedIn, X.com (formerly Twitter), or Microsoft.

If you choose to register via one of these services, we may receive limited personal information from the provider, such as your name, email address, profile picture, and public profile details, to help create your account and personalise your experience.

By using a social login, you agree to the transfer of this information to us and understand that your data is subject to this Privacy Policy. We do not post to your social accounts or access private information without your explicit permission.

Each social login provider has its own privacy policy and terms of use. We encourage you to review those before using social login:

18. If you have questions

If you have questions about this Privacy Policy or would like to request changes to your data, you can contact us via our Contact Page.